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Power Cycle Process

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Rebooting Your Router

Are you experiencing issues with network connectivity?  Rebooting your router may fix the problem. 

Here’s why.  Routers work a lot like computers using memory, a processor and an operating system.  Since most internet providers assign temporary IP addresses the IP address to your phone, laptop or other wi-fi enabled device can change at anytime and if your router doesn’t catch the change you may start experiencing connectivity issues.  Often, a quick reboot can help clear up the miscommunication. 

By following the steps below, you can successfully reboot your router and get your network back on track:

Step One: 

Locate the DZS router, MikroTik and POE

Step Two: 

Unplug the DZS router, MikroTik and POE from the power source by removing the power cord located in the back of the device

Router, MikroTik, POE Devices

 

 

 

Power Source

Step Three: 

Allow the DZS router, MikroTik, and POE to remain disconnected for 40-45 seconds allowing the system to reboot

Step Four: 

Reconnect the power source into the POE, MikroTik and DZS router and wait for 15 - 20 minutes to fully come back up

POE, MikroTik and DZS Router

Reconnect your devices in the following order to complete a successful power cycle

If you have followed these steps and continue to experience connectivity issues please contact our customer service team at 361.582.5550